Are the chemicals safe for me and my newborn baby?
All products we use are safe and not harmful to you or your baby. However if you have a high sensitivity to chemicals, or suffer from any respiratory problems, we would recommend you vacate the property for 24 hours after any interior spray treatment has been carried out (as a precautionary measure).
We service childcare centres, hospitals, restaurants and cafes using the same products as we would use in your home.
Do I need to leave my home during the service?
Yes, most of our pest control treatments require that you vacate the premises while the treatment is being carried out, and for 3-4 hours after completion. The only exceptions are if our technician is not using a spray treatment method. If you have any concerns please let us know.
Will the treatment be harmful to my pets?
Our technicians adhere to the manufacturer’s guidelines when preparing and administering the product during the service. So it will not be harmful to your pets. It is recommended that you remove or cover any pet food or water bowls before the service commences. Pets must also remain out of the house for 3-4 hours after the completion of the treatment.
To avoid pets getting access to the rodent bait stations, we use lockable, spill-proof bait stations. In the unlikely event that a pet consumes rodent bait, Vitamin-K is an antidote.
Are your chemicals environmentally friendly?
All sprays, gels, dust and other products used throughout our treatments are researched and manufactured strictly with the health and safety of people and the environment as a top priority.
How long does it take for the chemicals to take effect?
The chemicals will take effect once they have been applied in and around your home. We do however recommend waiting 14 days after the service before reporting any sightings of pests to us, allowing sufficient time for the service to take full effect.
What happens if it’s raining on the day?
If there is only a little rain on the day, the service can still be carried out as per normal. However if there is a heavy downpour of rain, our technician can service the inside of your property and return on another day to complete the service on the exterior. Alternatively you can call our office to reschedule the entire service at a later date.
What happens if it rains the day after the service?
Generally it only requires half an hour to an hour for the products to dry on the exterior. As mentioned above, light rain will not adversely affect the treatment.
Will the chemicals stain my carpet or ruin any furniture?
No, the products we use will not cause damage to your home or furniture. Carpets will not be stained during a standard treatment. In the case of carpet beetle and flea treatments where entire carpeted areas are treated, our technician will test a small obscure area of the carpet first if they are in doubt.
How often should I have a service done?
Most of our clients have a General Protection treatment annually. Others opt for a 6 monthly General Protection treatment depending on the type of pest infestation they encounter. Some areas may be prone to ongoing pest issues such as rural or commercial premises.
How long will the service take?
This is dependent on the type of service and treatment that our technicians are to carry out. Please ask our office about time frames if you would like an estimate of time frame.
Is there a guarantee / warranty period?
Most of our residential clients who have an annual General Protection treatment do not experience pest issues until their next annual pest control treatment. Otherwise general pest control services all have a 3 month warranty. Rodent control service has a 1 month warranty.
If you have any problems or concerns about your upcoming service, please call us direct on
0800 776 770
